Your Operations

I have a passion for efficiency; technology not only has to work for us, but sometimes we have to adjust our processes or policies to leverage the potential. I can help bring some clarity to church and charity operations.

Bookings & Resources

Allocating your rooms and resources can sometimes be a timetable management headache, there are tools that can help you do this efficiently and effectively. Do you know what resources you actually have available? I can help you inventory and manage these.

Hardware & Software

Software, Hardware, Firmware, terms that can switch some people off from the start. However using and staying up-to-data with the right 'wares' to do the right jobs can make your life and that of your church volunteers so much more simple.

Expenses & Invoicing

Are your staff, volunteers and teams still submitting their expenses along with a form and stapled reciepts? That's certainly one way of doing it, but today there are a host of ways to allow your teams to do this on the fly, allowing you to monitor outgoings much more proactively.

Trustee Responsibilities

Policies, frameworks, procedures, training? Are your trustees getting the support they need, are your trustees representitive of your church family? Studies show that being clear with responsibilities, expectations & training, can encourge trustee volunteering.

Extensive Experience

I can enable your existing software, or I can advise on alternatives.

Apple Business Manager
Worship Tools
Donr
CCLI
Slido
Bitdefender
Donations and Discounts for Nonprofits
Xero Accounting software for non-profits

Complete Operations Review

In 2016 I was bought in to assist Farnham Christian Community Trust to turn around the charity. It was due to have to close in December 2016 due to lack of funds, however after 6 months, together we had significantly reduced outgoings, and restructured the systems to extend this closure forecast to 2021. Over the course of the next 5 years I worked closely with FCCT, reviewing policies, charity structures, processes & procedures. It is now 2023 and the charity is a thriving dynamic organisation running a Foodbank, Debt Advice Centre, Bereavement Support, Schools Work & Inter-church Missions, among other projects.

Some tasks undertaken while reviewing operations & finance systems included:

  • Migrate accounts from spreadsheets and paper to a cloud finance solution
  • Oversee the migration of payroll and tax functions, from a third party provider
  • Review and implement a digital system for expenses, introducing expense cards for employees and volunteers
  • Simplify the reporting of designated and restricted funds for trustees & projects
  • Implement tools to allow for online giving and fundraising
  • Manage and submit Gift Aid claims linking charity finance and online giving systems
  • Work with the charity treasurer to create annual charity accounts
  • Assist with successful grant funding applications
  • Create and implement project Service Level Agreements
  • Employment contract reviews and updates
  • Rental agreements, licenses, leases & utilities management / review
  • To ensure staff, volunteer & trustee handbooks and policy documents are up to date and compliant with current best practice
  • Set-up and implement cloud data storage, migrate and save data, ensure Data Protection compliance
  • To provide IT support and training as required
  • Build and maintain internal charity websites, social media profiles & communication design
  • Design marketing materials as required
  • Edit and produce, and on occasion shoot, promotional video materials
  • Support and coordinate inter-church events such as family prayer events & town-wide missions
Data Management

Data Protection & Storage

Is your data safe? Are you complying with the UK GDPR? How long are you holding onto your data and who has access? Unsure, I can take a look and advise you on best practice, help you teams to understand what's required, and put in place procedures to stay on top of your data. I can also run training to ensure your teams know what's required of them and why.

Paper Shredder

Digitise & Go Paperless

When I was asked to help FCCT with digitising their records, I shredded five filing cabinets of paper records (after digitising them of course!). Not only was it very cathartic, it has saved space, made files easy to locate for Trustees, staff and volunteers, and has driven down costs for filing and paper management.

Cookie Policy

Policies & Procedures

Jubilee Church Farnham were looking to review their internal policies & procedures. They asked if I could help as an external party to look over their existing documents and advise, having just completed a full review of policies at another organisation I was able to not only bring clarity but also offer some really helpful insights into their processes.

“ I have worked with Ben in both the church context and as part of a charity turn around. He has invaluable expertise and knowledge but with a heart to serve. He really wants to understand how the church or organisation works and provide the best solution and then help implement that solution with people with different levels of ability. He is my go-to resource for advice and help. ”
Sean Gubb, Jubilee Church Farnham

Could I make it possible to enable your people to make better use of technology?

If so get in touch so we can find a time to discuss why, what & how...