Training

Training should always be at the heart of introducing new software, it should be part of the plan not an after thought. That's why I can support you to train your people whenever new tools and software are introduced. I only feel my work is done when the tech is in place AND your people are confident using it well.

Training Your Administrators

Your administrators are likely to be the first port of call for most people with an IT problem.

It's essential they understand and can champion whatever tools are introduced. If your admin team are on board and passionate about the tech, there is a high chance your church soon will be.

  • In-person 1-2-1 Training
  • How2 Reference Documents
  • Tailored Bespoke Video Guides
  • Bespoke Support & Guidance

Training Your Key Stakeholders

When you start to roll out new tools, giving your key stakeholders a clear understanding of the purpose and benefits of new software or hardware will greatly improve engagement.

  • Group Training Sessions
  • Online System Demos & Training
  • Bespoke Q&A Seminars
  • Responsive Email & Video Support

Training Your Members & Volunteers

Your members & volunteers time is also incredibly precious, so I can enable you to get them up to speed on new software quickly and efficiently. Making it possible for time to be spent using the right tools to facilitate your mission, rather than spending time struggling to understand a new system.

  • Bespoke Reference Documents
  • Bespoke Video Training
  • Seminar Style Training & Q&A
  • Combined Training Solutions
Google Workspace for Nonprofits
ChurchSuite will help your church be organised and effective
Microsoft 365 resources for nonprofits
Xero Accounting software for non-profits
Ecamm
Master Fader 5
Bespoke Reference Documents

Bespoke Reference Documents

Generic support documents can be as confusing as they are helpful when your team are working with systems that have been tweaked to suit your needs. Especially when you may not use all the functionality of the software or use certain functions in different ways. I can create bespoke reference materials using screen-shots, screen-recordings, links and text all focused on your specific instance of software. How does it link with other software, how it integrates with your hardware etc...

Your Training Videos

Farnham Foodbank were in the process of looking to train more staff and volunteers to use CharitySuite (ChurchSuite), and I was asked to put together a series of short how to videos to help teams look at the actual data they would be handling and not generic training documents. Just like bespoke how-too's, when your team are looking at support video's that match your software implementaions, they can review their training as and when they need it.

Responsive Support Clock

Responsive Support

On-call. Supporting you when you need it. First and foremost my ministry is built on the foundation of ensuring that when people need help, I am able to provide it soon as possible. Over the years clients have nicknamed me 'Lightning'! I am confident in being able to be reponsive in supporting you, your people and your tech. I'm at the end of the line whether you pick up the phone, send an email, WhatsApp. I offer comprehensive 'on-call' support for as little as one hour a month.

Combined Training

Combined Training Solutions

It's 2024, and most, if not all the technology you use will be able to comunicate with other software you use. But... each program offers it's own training and couldn't possibly consider training for every combination of use cases and connections. This is where I can help, when you need to train your church on a combination of software offereings and how they integrate with each other, call me.

Could I make it possible to enable your people to implement new systems?

If so get in touch so we can find a time to discuss why, what & how...